At Archer Kemp, we know our clients are more than truck drivers and business owners; they are the hard-working men and women of America that keep our nation rolling! As fellow patriots, we strive to act as your business partner. We know that insurance in the trucking industry can be overwhelming and requires team dedication and hard work well beyond simply “selling” an insurance policy.

Our Customer Service Commitment

We have a dedicated staff ready to support your company from the point of sale through every certificate needed, required endorsement, risk management, and claims management.

Our customer service is designed to be simple, allowing you to focus on what you do best — running your trucking business. Here are the key services we provide to support you:

• Policy Services Manager
  A dedicated professional assigned to your account is ready to assist with any inquiries or needs you might have. After your agent finalizes your policy, your Policy Services Manager will be your primary point of contact to ensure we provide a team approach for every trucking patriot.
• Certificate Requests
  Understanding the time-sensitive nature of trucking operations, we offer expedited certificate requests to ensure your compliance and operational readiness are uninterrupted. Whether for renewals, new contracts, or unexpected requirements, we swiftly process your requests.
• Policy Updates
  As your business evolves, so do your insurance needs. We make it easy to adjust your policy, whether it’s expanding coverage, adding new vehicles, or modifying your existing insurance policy. Our team wants to make sure your coverage reflects your current insurance needs.
• Understanding My Policy
  Insurance can be complex, but understanding your coverage shouldn’t be. Our staff and Sr. underwriters are always ready to provide clear explanations of your policy details, coverage limits, and any exclusions or conditions.

What we provide our Patriots

• Partnership at Every Step: From the moment you choose Archer Kemp, you gain a partner committed to your business’s success. We’re not just here to sell you a policy; we’re here to support your growth, help manage risks, and stand by you when you need to file a claim.
• Expert Guidance: Our team consists of industry specialists who understand the ins and outs of trucking insurance. We’re here to provide expert advice, helping you make informed decisions about your coverage.
• Responsive Support: When questions arise or situations change, you need answers and action fast. Our customer service team is available 24/7 for emergencies, ensuring you’re never left waiting when it matters most.

Contact us Today!

Contact us today to learn more about Archer Kemp, and how we can support you and your company as a trucking patriot and business partner for the road ahead.